by Jim Rooney | Feb 17, 2016 | Coaching, DISC Communication Styles, Selection
There is widespread misuse of the DISC communication styles assessment tool. Often well-meaning managers use the DISC communication assessment tool by itself to form opinions about potential hires. The DISC model works best when accompanied by an instrument that...
by Jim Rooney | Jan 19, 2016 | Coaching, Improve Performance
The answer is yes and it can be measured! With a coach, salespeople double sales, managers decrease staff turnover rate by 100%, customer service staff increase their customer satisfaction complements by 50% more. The coach helps discover new best practices...