by Jim Rooney | Jan 19, 2016 | Coaching, Improve Performance
The answer is yes and it can be measured! With a coach, salespeople double sales, managers decrease staff turnover rate by 100%, customer service staff increase their customer satisfaction complements by 50% more. The coach helps discover new best practices...
by Jim Rooney | Oct 13, 2015 | Improve Performance, Team Building
Lessons I learned from my “Body Combat” class It was my intention to exercise for at least 30 minutes during my “Body Combat” exercise class. It consists of constantly punching, kicking and shuffling to fast-paced music. Most of the students were under 40, so I was...
by Jim Rooney | Sep 3, 2015 | Improve Performance
Q. What is micromanagement? A. It is excessive involvement by a manager with an employee in regards to their performance. In short, it is imposing work standards and behavior expectations that meet the personal needs of the manager, not the employee. It is to control...
by Jim Rooney | Aug 9, 2015 | Improve Performance, Team Building, Workplace Relationship Strategies
The manager or supervisor that has a good relationship with direct staff will be an estimated 20% more productive than one that has a neutral or poor relationship with their staff. A Forbes magazine article found here, revealed an interesting survey, recently...
by Jim Rooney | Jul 23, 2015 | Coyote Thinking, Improve Performance, Team Building
Stimulating innovation and creativity for morale and team spirit is part of a manager’s responsibility. Successful managers and leaders bring people together who can contribute fresh ideas and who are not afraid to think in new ways. You can inspire employees to...