Our Approach
What it’s Like Working with
People Smart Tools
We like to be considered as a partner. Good partnerships are based on developing superior relationships and excellent communication. We provide extra communication to keep you informed as we progress. Partnering infers a collaborative approach. We want your involvement to be as much or as little as you wish.
On this page we’ll tell you how your expected outcomes will be achieved. You will get a sense of our core ideology, our approach to projects and its uniqueness.
Results You Can Expect
We offer cutting edge insights that advance your project to completion with a proactive spirit. Outcomes can be:
- A richer understanding of the values/driving forces of the people you work with.
- The ability to hire people that match job requirements and a customized job benchmark.
- Increase internal customer service morale and effectiveness.
- A staff that creates outstanding external customer experiences.
- Improved employee’s health and well being, increasing value to the organization.
- More personal fulfillment at work and life.
Our Beliefs and Values
Our core purpose is to help staff maximize communication, relationships, and work process skills so they can have more influence and enjoy their work by experiencing less strife.
Our mission is to provide valuable talent development coaching and consulting for individuals and groups that creates results that can be measured and felt. We want our clients to become empowered in their professional and personal life.
We value each client as unique, individual, special and independent. We are ambassadors of truth and discovery and are accountable to honesty, fairness and doing the right thing.
Valuable Consulting for a Fitness Center
It has been our pleasure to be able to associate and learn business strategies from Jim Rooney. We have found his expertise in Business Development, Goal Setting, Customer Relations, Conflict Resolution and Business Benchmarking very instrumental to our success.
Along with his consulting, Jim worked with the leaders of our team on how to effectively connect with our members to create a positive atmosphere at BFC. His guidance in marketing strategy and how to “think outside the box” was extremely helpful as we have grown tremendously through learning the best retention strategies.
Jim’s positive attitude and approachability is second to none. The tools he brings to us daily are applicable and usable-on the spot. I am so glad our paths crossed and respect and admire Jim’s knowledge, patience and actionable ideas he brings to us regularly!
J.E., Owner
Brownwood Fitness Center
Our Approach
Our first order of business in working with a new client is to discover each other’s communication preferences. An assessment tool (Talent Insights® Comparison Report) provided by Target Training International is used to compare communication similarities and differences, providing a path for how to best work with each other.
Learn more about the Talent Insights® Comparison Report.
Projects are jointly planned to result in a letter of engagement specifying steps, expectations, obligations, materials and players. This approach has worked well for over thirty years as it cements a meeting of the minds. Fees are charged by the project not hourly.
We are easily available for phone calls, texts or in person meetings as needed. Efforts are made for closing the communication loop with weekly updates on activity, progress and other important information.
How is Jim Rooney & People Smart Tools Unique?
Jim has a deep understanding of the challenges business and municipalities encounter. Jim is innovative and creative. Have you ever noticed that the answer to a problem is often the opposite of the prevailing thought on the subject? Jim often uses the reverse logic model (a unique form of reasoning—thinking in opposites) for improving business operations.
He founded a local business development group in 2001. The R.E.A.D. (Review, Evaluate, Adjust, and Develop – Change Management) Business Development Group is a gathering of business owners who meet monthly as an alternative board of advisors for each other. Business owners advising and sharing with each other is powerful.
Jim uses ‘the principle of two’ (two modifiers are better than one—going beyond one dimensional thinking) to bring clarity to business practices. He is easy to work with, taught himself to be an engaged listener. Listening increases energy and idea flow.
Jim helps you find valuable alternatives you may have not considered to challenges and opportunities. Helping you get unstuck from a prevailing attitude or belief is easier than imagined.
What’s Next?
Now that you know how we work, we invite you to browse our site and learn what we have to offer.
Learn more about our services.
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