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"Our staff gleaned multiple ideas and creative approaches to working with patients and resolving issues within our own office. The videos were great reminders of the patient's perception of customer service. We would highly recommend your seminar to medical or dental offices who are striving to be the best they can be."
George Stephens, DDS
Valley Medical Center

“ The profile that you did for me was so accurate! I have shared it with others and they have all said that it defines my characteristics. I can see where this would be such a valuable tool to help Human Resources personnel in either hiring or developing their employees. It can help anyone who wants to analyze their behavior to find their strengths and weaknesses. In the H.R. field I have always believed that knowing the natural behavior of an employee can help you to find a position for that employee where he/she is happiest and where they will benefit your company the most. I hope to use the profile to correct some of my problem areas and therefore strengthen my characteristics in the work environment.”
Kay Joffrion
Human Resources Officer, Texas Government

"Inspired! The proverbs for today's business. These strategies meditated and acted upon will truly change the course of your business and personal life for the better."
Shannon McKnight, Assistant Director
Diamond Generations

"The 107 Proven Workplace Relationship Strategies put together by Jim Rooney are real nuggets that can be implemented by all levels of leadership including employees. It will create a well oiled, smooth running operation no matter how large or small the business."
Jim Falconer, Electrical Superintendent
Light House Electric

"I just previewed a copy of 107 Proven Workplace Relationship Strategies. These strategies would work for any type of employee in any type of business. Your practical, straight-forward ideas can be put into action today. These strategies support the fact that even at work it is the little things that make the difference."
Dani Bader
MultiCare Health Systems

 

 

Team Building Tools

Online Behavior Assessment Profiles

Effective interaction begins with an accurate perception of oneself. The ability to interact effectively with people may be the difference between success and failure in our work and personal life. The TTI (Target Training International) Success Insights™ Collection on-line assessments are a family of reports that meet a variety of needs and special applications required for increased individual and organizational effectiveness. They are easy to read and understand. Open the door to understanding yourself and others, be more productive, and experience less tension.

Respond on-line and get your personalized report in your email box within 10 minutes. Print the report & keep for your records or set up an account to have immediate on-line access to your staff's reports. For more information and pricing call (325) 463-5546 or email us at .

TTI Success Insights™ Collection

TTI Success Insights™ Management-Staff™ Version - DISC Personality Profile
Provides valuable information to the employee, the manager, and the work team. It clarifies individual work styles, how styles affect job performance and how the manager-staff relationship affects productivity and goal achievement.

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TTI Success Insights™ Sales Version
Allows sales managers to increase their success in hiring the "right" people and motivating new and existing salespeople to perform at their best. It takes the guesswork out of managing salespeople and allows companies to develop sound relationships through individualized personal development plans with their sales staff.

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TTI Success Insights™ Executive Version
Designed for CEO’s, MANAGERS, PROFESSIONALS and DECISION MAKERS, the report provides an accurate analysis of individual strengths, their value to the organization, and provides knowledge that enables them to use a communication method that produces more effective work teams.

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TTI Success Insights™ Work Environment™ Version
Successful performance many times is directly related to matching a person's natural behavior with the behavior demanded by a specific job. This report allows the user to identify and compare people's natural temperament with the reality of the job.

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TTI Success Insights™ Sales Strategy Index™
Covers six different skills in the sales process: Prospecting, First Impressions, Qualifying, Demonstration, Influence, and Closing. This report:

  • Simplifies sales training
  • Allows managing and coaching to be focused on the areas that will produce results
  • Builds confidence
  • Highlights the sales strategy knowledge areas that are needed to sell a specific product/service in a given market
  • Identifies new sales applicant's strengths and weaknesses

For more information about an extremely powerful sales skills improvement tool go to Sales Force Management and Coaching.

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TTI Success InsightsT PIAV(Personal Interests, Attitudes and Values) Version - Values Profile
A person's performance can be directly related to how they feel about their Personal Interests, Attitudes and Values. This report allows individuals to understand how values affect their choices. The most common uses for this information are selecting executives and sales positions plus resolving conflicts.

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TTI Success InsightsT Time P.L.U.S. Version
Identifies time wasters that impact individual productivity from a temperament perspective. Solutions for correcting or eliminating specific time wasters are presented in the report. It allows individuals the opportunity to develop a powerful new approach to organizing, monitoring and managing their time.

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Career Planning™ Insights
This 3-part report compares the individual's behavior style with their past and ideal work environments. The resulting information provides a valuable guide to coaches and managers for assisting individuals in making informed career choices based on their natural behavioral style.

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Attributes Index™ Report

Today, business success is measured in TALENT—The RIGHT talent for the job! Lack of job performance and related employee turnover result in missed business opportunities and increased costs. Eventually this lowers the value of a company's stock. It makes business sense that managers are now seeking better ways to accurately assess, develop and retain top talent. There is a proven assessment that will assist you in these endeavors—the Attributes Index™!

Unique to the Attributes Index™ is its ability to assess an individual's cognitive structure (i.e. how their mind perceives themselves and the world around them). Unlike any other instrument, the Attributes Index™ has a direct relationship with mathematics, and this is the secret behind its ability to accurately measure the core dimensions of how we think. The result is an accurate ranking of personal ATTRIBUTES describing individual potential for workplace performance.

The Attributes Index™ can contribute successfully to a number of business processes requiring effective talent management, including:

  • Employee Selection
  • Employee Development
  • Coaching and Mentoring
  • Performance Appraisals

Targeted reports are available to identify key talents required in a number of business positions such as:

  • General Employment
  • Leadership/Management
  • Sales Management
  • Professional Selling
  • Customer Service
  • HealthCare
  • Emotional Intelligence

For more information and pricing call (325) 463-5546 or email us at

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RX CD Learning System™

The RX CD System is a complete turnkey solution designed to help your team boost their strong attributes to great ones or overcome their developmental areas as highlighted in the Attributes Index™ Report. The Attributes Index™ paints a complete picture of a person's strengths and weaknesses. Any fair or poor scores on the Attribute Index™ Assessment indicate areas of potential shortcoming or needed development. It reveals the growth areas where further coaching, mentoring and skill training is desired.

The RX's are an extremely powerful management and coaching instrument. People Smart Tools will prescribe the correct RX CD System(s) to help your personnel get better in their specific areas of weakness. A few examples of the many attribute growth areas are: Handling Rejection, Following Directions, Balanced Decision Making, Leading Others, Self-Starting Ability, and Sensitivity Towards Others.

Each of the RX CD programs is a unique, one-of-a-kind tool. Unlike traditional audio programs, this CD is a combination Audio/Data CD that can be played in a traditional audio CD player like any other CD, but can also be placed into a PC's CD/DVD drive. When the CD is placed into your PC, you have the capacity to print corresponding workbooks and activity sheets that are geared to each specific topic.

Your staff will be able to listen to targeted coaching pointers over and over again while following along with the manual and completing exercises that go along with each topic.

For more information and pricing call (325) 463-5546 or email us at

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Sales Force Management and Coaching

Top salespeople have one thing in common. They work diligently at improving their sales skills. They never reach the top—they continually strive to improve. Hobnobbing with other successful salespeople for inspiration and regular participation with sales development tools such as books, audio recordings, and manuals. These tools keep their saw sharp so they can use less effort to cut through the resistance to not being successful.

Boost your team's strong attributes to great ones or overcome developmental areas as highlighted in the Attributes Index™ Report with the RX CD Learning System™. The RX's are an extremely powerful management and coaching instrument. People Smart Tools will prescribe the specific RX CD System(s) to help your sales personnel get better in their specific areas of weakness as indicated on the Attributes Index™—Professional Selling or Sales Management assessment.

The titles are (Available individually or in a 12-Pack):

  • Prospecting & Cold Calling
  • Telephone Technique
  • Approaching & Involving
  • Qualifying Buyers
  • Giving an Effective Presentation
  • Overcoming Objections
  • Closing the Sale
  • Time Management
  • Call Enthusiasm
  • Being Polite & Courteous
  • Extending Warmth & Friendliness
  • Handling & Solving Problems

Each of the RX CD programs is a unique, one-of-a-kind tool. Unlike traditional audio programs, this CD is a combination Audio/Data CD that can be played in a traditional audio CD player like any other CD, but can also be placed into a PC's CD/DVD drive. When the CD is placed into your PC, you have the capacity to print corresponding workbooks and activity sheets that are geared to each specific topic.

Another outstanding sales skill development tool is the TTI Success InsightsT Sales Strategy IndexT Assessment. This report covers the six different skills needed in the sales process.

For more information and pricing call (325) 463-5546 or email us at .

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Team Building Strategies - 107 Proven Workplace Relationship Strategies System

A troublesome workplace relationship is like walking around with a pebble in your shoe. . . you can ignore it for just so long. A pebble of conflict in the workplace can become a rock of dissension. “It takes such a small incident to cause a big problem— likewise, it takes such a small amount of effort to restore positive feelings", states Jim Rooney, author of the booklet 107 Proven Workplace Relationship Strategies.

This user-friendly booklet provides pinpoint techniques for relationship success. Subjects include proven tips for better communication, temperament—your natural behavior, silence in the workplace, leadership, customer retention strategies, and employee perks. It also contains graphics to enhance the points being made, a puzzle page to challenge the reader to look past the obvious, as well as a section to write down a specific plan of action with ideas generated from reading the booklet. “107 Proven Workplace Relationship Strategies” is an invaluable tool for everyone on the job from CEO to front-line worker.

11 Ways to Use This Booklet and Workbook

  1. Quote the relationship tips in the company newsletter.
  2. Give as a gift to suppliers and business customers.
  3. Read a tip everyday and use it three times that day.
  4. Excellent reinforcement resource for trainers.
  5. Discuss a strategy as a warm up at a meeting.
  6. Give the booklet to an international firm for insight about American work values.
  7. Make a written plan to improve relationship effectiveness.
  8. See if you can solve the 3 puzzles on the back page and gain relationship insight.
  9. Start an email relationship strategy "tip of the day" at work.
  10. Use *Strategy #102 to get your customer's children to participate with your company and get free publicity.
  11. Give for a graduation gift.

*Strategy #102: Start a scholarship fund for your customers' children. Students 18-21 can write an essay about the industry you are in. The grand prize winner receives something from your company plus a stipend toward their college tuition. Give lots of secondary gifts. This is a very low cost way of gaining publicity for your business and builds goodwill with your customers.

The workbook will give you great ideas on how to get the most out of "107 Proven Workplace Relationship Strategies". It is best to interact with the workbook. As ideas are generated be sure to jot them down, even those that are not associated with the topic that you are studying. We all have some degree of genius in us. Let it out and capture it on paper.

Only $12.95! 
 

Special pricing is available on quantity purchases. Customizing options include adding your logo to the cover of the booklet, personalizing the inside and outside cover with your message, and/or choose color schemes. For more information, call Jim at 325-463-5546 or email to

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