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"I intend to keep 107 Proven Workplace Relationship
Strategies at my side so I can refer to it often. I manage an FAA
certified repair center with 25 employees and several hundred customers.
When in the heat of the battle, we sometimes forget what is the
right approach to given situations. This booklet can provide the
answers we so often forget."
Myron Kossowski
Manager, Scott Aviation
"A masterpiece. Practical and easy for everyone
to use."
John Tschol
President, Service Quality Institute
"This is a note to let you know how much your
consulting services have meant to my company. My business had plateaued
for a couple of years and showed no sign of growth. Your expertise
and knowledge in the area of marketing, sales and customer service
has been instrumental to the growth of my business. The bottom
line is that my company has become more focused on its target market,
has gained a deeper understanding of its customers, and has increased
its revenue by 25% in one year!" Eileen Geithman
Owner, Pixel Perfect
“The profile that you did for me was so accurate!
I have shared it with others and they have all said that it defines
my characteristics. I can see where this would be such a valuable
tool to help Human Resources personnel in either hiring or developing
their employees. It can help anyone who wants to analyze their
behavior to find their strengths and weaknesses. In the H.R. field
I have always believed that knowing the natural behavior of an
employee can help you to find a position for that employee where
he/she is happiest and where they will benefit your company the
most. I hope to use the profile to correct some of my problem areas
and therefore strengthen my characteristics in the work environment.” Kay
Joffrion
Human Resources Officer, Texas Government
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Team Building Tools: Business Builder Package
Tap into Jim Rooney's many years of experience helping companies and
organizations improve their internal and external customer relations,
sharpen personal skills, and build effective teams. The Business Builder
Package contains hundreds of business building ideas such as the coyote
model of teamwork, 107 tips for enhancing employee and customer relations,
how to improve operations through creativity, and much more. Also included
is a one-hour personal coaching session with Jim Rooney and a BONUS
complimentary 25-page online Behavior Assessment Report by Target Training
International™.
The Business Builder Package Includes:
Strategies For A Productive Workforce
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- Focuses on internal customers (employees)
- Everything you do or don't do communicates something. Use
this guide and assessment to tune up and polish your relational
skills. Become people smart.
- Why money is not a motivator at work. The best managers use
this secret principle to sustain energy and loyalty.
- Solve problems with reverse logic. A proven technique to
take an invigorating look at solving problems. Guaranteed to
stimulate fresh, new, and novel solutions to any problem.
- Business Impact Tracer. Helps look at the impact that changes
will have on all other parts of the organization.
- Manage better by learning the language of DISC. Assists in
objective management instead of subjective management.
- The hidden motivators – how to discover them.
- Leadership Traits Index - 14 powerful values for maximizing
leadership potential.
- Dynamic strategies for building alliances.
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Click here for more information on
the People Smart Workshop—Collaborate or Stagnate—New Behavior
Techniques For Old Problems.
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5 Steps to Keeping Your Business Customer Focused
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- (Focuses on the external customer.)
- Teach the M.O.N.E.Y. acronym to keep the organization customer
focused. When everyone learns M.O.N.E.Y., your organization
will make money.
- Identify 25 obvious and subtle ways that drive customers
away. Eliminate these practices and watch the customer count
increase.
- The second law of thermodynamics applied to business. A lesson
from nature.
- Productivity checklist for customer contact points. Study,
apply and reap results.
- The single most important customer service principle. The
foundation for all meaningful customer service strategies.
- Case studies of successful interactions between customers
and businesses. Unusual insight about going beyond the customer's
expectations.
- Fourteen question quiz to discover your Customer Service
Quotient. The correct answers show the way to improving relationships.
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Click here for more information on
the People Smart Workshop— 5 Steps to Creating a Customer Stampede
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Thinking Outside The Box—An Exercise In Reverse
Logic
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- Gain multiple perspectives to problems and opportunities
- Create catchy titles and subtitles
- Improve your mental abilities
- Great brain exercises
- Use 4 forms of reverse logic for success planning and implementation
- Understand the role of emotion in the creative process
- 7 principles for being creative
- Gear-up your marketing with Reverse logic principles
- Use the mind of a conspirator to learn truths about your
business
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Click here for more information on Innovation & Creativity.
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107 Proven Workplace Relationship Strategies
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This user-friendly booklet is full of unusual and effective ways
to improve communications, relationships and morale with employees
and customers. Subjects include proven strategies for better communication,
temperament—your natural behavior, silence in the workplace,
leadership, customer strategies, and employee perks. It also contains
graphics to enhance the points being made, a puzzle page to challenge
the reader to look past the obvious, as well as a section to write
down a specific plan of action with ideas generated from reading
the strategy tips. “107 Proven Workplace Relationship Strategies” is
an invaluable tool for everyone on the job from CEO to front-line
worker. |
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The accompanying workbook will give you great ideas on
how to get the most out of "107 Proven Workplace Relationship
Strategies". It is best to interact with the workbook. As
ideas are generated, you are encouraged to jot them down, even
those that are not associated with the topic that you are studying.
We all have some degree of genius in us. Let it out and capture
it on paper. |
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One Hour of Personal Coaching With Jim Rooney
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As part of the Business Builder Package, receive one hour of
personal coaching with Jim Rooney. An hour with coach Jim Rooney
will be comfortable, relaxed, and focused. The goal is reconciliation
and/or resolution of the critical issue you are facing. Jim will
carefully listen, probe for detail, and ask clarifying questions
so you can take positive action on your challenges and opportunities.
He has over 19 years experience as a business development consultant. Click
here to learn more about Jim Rooney. |
Bonus!
With each Business Builder Package comes an ONLINE BEHAVIORAL ASSESSMENT
REPORT by Target Training International ™. The ability to interact
effectively with people may be the difference between success and failure
in our work and personal life. The TTI Success Insights™ on-line
report outlines your personal behavioral strengths and value to the
organization as well as identifies how you approach problems and challenges.
"Effective interaction begins with an accurate perception of
oneself."
This 27-page personalized computer-generated report details:
- Value to the Organization
- Keys to Managing
- Checklist For Communicating
- Ideal Environment
- Don'ts on Communicating
- Keys to Motivating
- Perceptions
- Action Plan
- Motivated Style
- General Characteristics
- How you respond to problems and challenges
- Conflict Resolution
- Natural and adapted style
- Your response to rules and procedures set by others
- How you influence others to your point of view
- Specific factor analysis
- The Success InsightsŪ Wheel
If after you have used the whole Business Builder
Package, including your personal coaching session with Jim, you are not
satisfied your money will be refunded as soon as the materials are returned.
For more information call 325-463-5546 or email
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