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25 year

"Jim Rooney recently came to Texas State Technical College to share his expertise in communication and building relationships. Not only was he effective in his communication skills, but he also kept the attention of the participants. His enthusiasm was contagious, and by the end of the first session the participants were looking forward to his next visit. Jim had the interaction in seminars like I had not seen in the three years I have been at TSTC."

P.L., Career Counselor
Texas State Technical College

“I just wanted to drop you this note regarding the Communication Skills Workshop that you did for McCulloch County.  We continue to see great results from the program!  I can’t thank you enough for the improvement!” 

“Immediately after workshop we experienced a decrease in workplace tension between employees, and between elected officials and staff. Productivity skyrocketed! Now, months after the completion of the program, we are reaping the benefits.”

“Jim, I wish that every organization, family, church, or team could be exposed to this training.  Again, thanks for the great job and, more importantly, for the great results!”

R.Y., Judge
McCulloch County

 

Managers Best Practices Toolkit™
Interpersonal Communication Article

Effective Workplace Interpersonal Communication Strategies

Frustrated with workplace interpersonal communication breakdowns? You’re not alone!

The way managers and employees communicate dramatically affects morale, teamwork, productivity and employee retention. The importance of effective communication can not be overemphasized. Frequent workplace interpersonal communication breakdowns can cause employees to become disengaged.

The better your interpersonal communication skills are, the more likely you are going to be respected and trusted by your team. Is your lack of effective communication skills sabotaging your influence and your productivity?

Many people have never been taught the basics of effective communication. Learning the simple concept of “closing the communication loop” (keeping the communication flowing) will be the bedrock skill that will help you significantly improve your professionalism and influence.

Take advantage of the wealth of knowledge Jim Rooney, owner of People Smart Tools, has compiled in the article “Improve Your Influence by Closing the Communication Loop™” which is Part Two of the Managers Best Practices Toolkit. Jim has over 25+ years experience in helping managers and employees improve their interpersonal communication skills, leadership expertise, and management competence.

The 13-page interpersonal communication article “Improve Your Personal Influence by Closing the Communication Loop™” will help you improve your interpersonal communication skills and teach these communication strategies to your team. The central theme is: “If I know something you do not know, the ‘communication loop’ is open.” In essence, reducing relationship tension and improving morale comes through ‘closing the communication loop’.

People make mistakes and are ineffective because they are acting on information that isn’t timely or is inaccurate. ‘Closing the communication loop’ is all about communicating the facts you have to others so they can act with assurance that their efforts will not be wasted.

In the process of working with clients over many years, we hear the following communication challenges:

  • “I am never informed in a timely fashion of what is happening around here.” Many times people find out by accident a change in plans, and unfortunately, sometimes from someone outside their company.
  • “I do not have a clear picture of what is expected of me. If they would be clear in what I am supposed to do, I would do it with energy. I do not like changing my duties back and forth.”
  • “They always tell me when I am doing something wrong. They never tell me when I am doing something right. I need feedback on how I am doing both positive and negative.”
  • “I welcome the idea of learning how to work together as a team. It would make work more enjoyable. Team spirit is low and I look forward to the end of the day and dread the beginning.”

Click here to order the Managers Best Practices Toolkit now and
watch your interpersonal communication skills grow!

This interpersonal communication article will identify 7 areas where people fail in their communication with others by leaving the communication loop open. Learning to ‘close the communication loop’ effectively in these 7 areas will make you shine with influence:

1. Responding to an Invitation
Take responding to invitations seriously.

2. Giving and Receiving Verbal Communication
It is more about connecting and less about talking.

3. Expressing Appreciation
Appreciation is the expected currency for doing a job well.

4. Start the Workday Right
As goes the first hour of work, so goes the rest of the day.

5. Notes and Memos
A small investment of writing time will pay off big in camaraderie and team spirit.

6. Change of Plans
Communicate it now.

7. Acknowledgement Through Body Language
Your wave or smile says “we are a team”.

“Improve Your Personal Influence by Closing the Communication Loop™” ends with an Action Plan to assist you in becoming a master at ‘closing the communication loop’. Start building a solid communication foundation for your team now with this invaluable interpersonal communication article. “Improve Your Influence by Closing the Communication Loop™” is Part Two of the Managers Best Practices Toolkit.

Click here to order the Managers Best Practices Toolkit
instant download today!

Take a moment now to sign up for our free monthly e-Newsletter, the People Smart Toolbox. When you subscribe, we send you two FREE valuable communication and team building resources which you can download and read immediately. Our report “Become People-Smart by Learning the DISC Language” and the 45 minute e-Course “The 7 Principles of Master Relationship Building” will help you increase your interpersonal communication skills and decrease workplace relationship tension.

We invite you to browse our site and take advantage of our free team building resources. You’ll find information about the services we provide, our training philosophy, and testimonials of our clients. You’ll get a sense of how we can help you select, develop, and retain outstanding employees who are fully engaged.