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Article: Train Employees How to Receive a New HireA new hire's first obstacle to climb is being accepted by fellow employees. The second obstacle is to learn work skills and system expectations demanded by the job. Their decision to stay or leave will revolve around the acceptance they feel. Although this may sound “touchy feely”, a person’s feelings are a significant factor in determining their retention and how fast they fit into making positive work contributions. Employees can help the new person feel accepted by: Providing good eye contact, a friendly handshake, be willing to offer instruction, and by giving proper introduction to customers, vendors, and other employees. Provide effective concerned listening and patience while they learn, and be willing to give feedback to the new hire on how they are doing. A new person feels compelled to succeed when placed in an environment that expects them to succeed. 'Get new employees trained and up to speed as fast as possible' is the song sung by management. To accomplish that goal, teach specific employees how to treat the new hire. Assign a "buddy" to the new hire who can answer questions, invite them to lunch, and generally be there to dispel any negative feelings. Train them in the art of interpersonal communications and relationship building. Click here for a FREE Communications Report: Improve Your Personal Influence by Closing the Communication Loop. It will help you decrease wasted effort and increase positive communication flow. People make mistakes and are ineffective because they are acting on information that isn't timely or is inaccurate. Closing the loop (keeping the juice flowing) is all about communicating the information you have to others so they can act with assurance that their efforts will not be wasted. Rights to Reprint |
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